Shuttle service is one of the most underrated products in a dealership. It's often taken for granted, but we think it should be celebrated!
There are so many reasons why we love shuttle services in dealerships: they help with customer satisfaction and retention, they reduce operational expenses, they improve employee morale and retention, and they're just plain fun!
Shuttle service is not just about getting a customer's car to the dealership for service or parts. It's also about getting the customers to where they need to be when they need to be there. And that's where a good shuttle program is invaluable.
A good shuttle program means drivers with good driving records and vehicles that are always ready when they're needed. Here are some ways that a good shuttle service can make a big difference:
It's easy to take for granted the value of shuttle service—especially if you're already using one. But if you haven't thought about how much of a difference it can make for your dealership, then you should consider the following:
When it comes right down to it, a good shuttle service means everything in today's competitive market—because people want their vehicles fixed right the first time and don't want any extra hassle when they come into a dealership.
Quickride is a shuttle management platform that can help you provide your customers with a better experience. Our system helps you and your service department manage, schedule and dispatch your shuttle fleet through one simple dashboard, so you can get back to what's really important—running your business!