The Rise of E-Hailing and Its Effect on Car Culture

by Kristine on December 16, 2022

The Rise of E-Hailing

Shared mobility is fundamentally changing the way brands relate to consumers. Car dealerships need to embrace this new technology to stand out in a world where today's young adults demand more custom products. This blog shares tips for car dealerships, employers, and industry vendors on how to thrive in this new car culture.

How e-hailing is changing car culture

Shared mobility is a growing trend in the auto industry. It’s changing the way people think about their cars, and it’s making it easier for dealerships to get their customers from point A to point B. But what does that mean for you?

The rise of e-hailing, or ridesharing, has changed the way we think about car culture. While it may seem like a new trend, it's actually been around for quite some time—and it's only getting more popular.

The way we use cars is changing rapidly. We no longer need a car to get around. Instead, we can use an app to call a ride anytime and anywhere. 

What is shared mobility?

It is the ability to hail a ride with a mobile device and pay for it with the same device. That might sound like nothing new if you live in a big city, but it’s actually one of the biggest changes in car culture in recent years.

Why is shared mobility so important?

Because it allows companies to offer their employees some benefits that previously weren’t available to them: flexible working hours and reduced congestion on the roads (which means less stress). And now that there are apps like Quickride available for dealerships and vendors alike, it can make your job just a little bit easier too!

How e-hailing is changing car culture?

The rise of e-hailing and its impact on car culture are hot topics these days. With the advent of rideshare apps like Uber and Lyft, many people are looking for ways to get around without having to own a car. These services have become so popular that they've begun to replace traditional taxis or even shuttle services in many cities.

This trend is especially evident at car dealerships. In fact, according to a 2019 study by Cox Automotive, it's estimated that 90% of consumers will do automotive research online before visiting a dealership. This means that dealerships need to be prepared for the influx of customers who are no longer buying cars with cash—they're paying for them with credit cards!

As more and more people search for cars online before making their way into the showroom, they're going to want an easy way to contact you—and what better way than through your website? If your site doesn't have all the information they need—including how much it costs per month to lease or buy your vehicles or what your financing options are—then they might just keep looking until they find something they like better.

How to stay ahead of the e-hailing trend?

If you're trying to stay ahead of the e-hailing trend, you might be wondering how to go about it.

The good news is that there are plenty of ways for dealerships and their employees to keep up with changes in the transportation market. To start, it's important to understand what "shared mobility" means for your dealership.

It may seem like a new concept, but shared mobility has been around since the beginning of car culture. The idea is that people who need transportation can get it from other people who have access to cars that they don't use all the time. This could mean that a family with two cars will give one away when they aren't using it, or that an individual has access to two or more vehicles and will rent them out when they aren't using them personally (or if they want extra cash).

This model works well because it allows those who need shared rides—whether they're in a pinch or just want a better option than public transportation—to get where they need to go without having to worry about having their own vehicle available all the time (or even having one at all).

It also benefits businesses by allowing them to expand their reach to new areas and markets, which can increase revenue. And it benefits drivers by giving them another way to earn money on the side—without having to work a full-time job or go through the hassle of setting up a business themselves.

As the e-hailing trend continues to rise, there's no doubt that it's going to change car culture as we know it. Here are some tips on how to stay ahead of the trend:

  1. Start with a mobile-friendly website. Have you ever been browsing the web on your phone and found yourself trying to navigate your way through a website that looks like it was designed by someone who was blind and couldn't use their fingers to type? That's probably because they made the decision not to make their website mobile-friendly. Mobile users are more important than ever now that so many people are using smartphones, so make sure your site is ready for them!
  2. Support e-hailing services with ease and convenience. If you're going to attract customers who use e-hail services, then you need to make sure that they can easily access those services from your location! This means having an app or other software installed on your phones so that customers can schedule rides in advance or call up a driver after arriving at the lot (or even while still on their way). It also means having an online system for booking rides, if that's how people prefer doing things these days (and it's worth noting that most people do).
  3. Offer in-house shuttle service. If you have a lot that's located in a busy area, then you can help by offering an in-house shuttle service. This is especially valuable for customers who don't own cars and rely on public transportation or ride-sharing services to get around; if they need to go somewhere outside of the immediate vicinity, then having a shuttle available will help them get there more easily and quickly!

What can a dealership do to make sure they stay successful even as e-hailing, ride-sharing, and robo-taxis become the new normal?

It’s no secret that ride-sharing and e-hailing are changing the car industry, but what does that mean for dealerships?

We know that ride-sharing and e-hailing aren’t going anywhere anytime soon. In fact, they’re only going to get more popular as time goes on. So what can your dealership do to make sure they stay successful even as e-hailing, ride-sharing, and robo-taxis become the new normal?

  1. Partner with vendors who understand shared mobility

They should be able to help you leverage new technologies like electric cars or offer discounts on rideshare services if you buy one of their vehicles. This will help you attract customers from outside your immediate area and increase sales without having to invest in more expensive marketing campaigns.

  1. Adapt your business model for a digital age

This means using digital tools like chatbots or text messaging instead of waiting on the phone for customers to call in. The number of people using smartphones continues to grow every year, so you need to make it easy for them to do business with your dealership even if they’re not on site. customers to call or visit your location. It also means offering your customers more than just a car—you need to provide them with an entire experience that can’t be found anywhere else. This could include things like concierge services or on-demand delivery of other products and services.

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How Quickride works for the customer and drives retention for your dealership

When you're a dealership, you have to be on the cutting edge of technology. That's why [Quickride has been a leader in car dealership software. And now, we're at the forefront of another revolution: shared mobility.

Shared mobility is the future of transportation. It's not just about ride-sharing, though—it's also about car-sharing and bike-sharing, which means you need access to reliable shuttle software that can keep up with your needs as they change.

That's where Quickride comes in! We've been working with dealerships for years, and now we're proud to bring our expertise in shared mobility to your business. Our car dealership software streamlines the shuttle process and makes it faster, more efficient, and easier for everyone involved—from drivers to managers and service advisors to customers alike. We know how important customer satisfaction is at your dealership, so we work hard every day to ensure you're giving your customers a great experience every time they come into your shop.


The best solution to ensuring that car dealerships stay relevant to the generations of today and tomorrow is making the customer experience consistent with their expectations. In this era of constant connectivity and instant gratification, we cannot expect customers to be satisfied with travel times of more than 15 minutes (or 60 if they’re in San Francisco). This means a need for instant booking, an easy pick-up process, an optimized ride experience, and a focus on safety and security. Lastly, dealerships need to empower their fleet managers with the tools they need to optimize operations and customer satisfaction in real-time.

Topics: rideshare, auto tips, automotive business, shared mobility