The digital revolution is here and the automotive industry is not immune. Your car dealership has become a melting pot of various digital channels and techniques. The challenge has been how to effectively integrate them all into a cohesive strategy that works for your business.
Here are 5 ways to astound your digital customers:
1) Integrate all channels into one seamless experience
The most effective way to impress your digital customers is by creating an all-encompassing experience that encompasses every interaction. You want them to feel like they don’t need to go anywhere else because everything they could possibly want can be found at your dealership.
2) Showcase all offers in one place
You can achieve this by creating a page that showcases all offers, products, and services. It’s important to make sure they are easy to find, but also not too cluttered with unnecessary information.
3) Use social media for customer engagement
It’s important to use social media in a way that allows you to engage with your customers. You can do this by responding to their posts about buying a new car, asking them questions about their experiences, and building relationships. Social media is also a great place for sharing updates about promotions or new products.
4) Offer shuttle services for those who need it
If your business is located in a remote area or if clients have urgent appointments to go to, customers will be grateful for the convenience of shuttle services. Quickride can provide these services for businesses that are looking into this option—especially those who want their employees and associates or vehicles transported from one office location to another on a daily basis.
5) Offer online booking that allows customers to book appointments on their own time (this will help reduce no-shows and increase appointment times).
This is a great option for those who want to offer online appointments but don’t have the time to take them. It will also help reduce no-shows and increase appointment times. Quickride is a great dealer management platform that allows you to set up online booking and appointments for off-site services with ease.
If you are looking for a way to increase your business’s profits but don’t want to spend too much money, consider offering shuttle services. Not only will this help you save money on gas, but it will also allow you to attract new clients and increase your revenue. As long as you have a reliable vehicle and some extra time on your hands, this is an easy way to make money. Get your free demo today with Quickride.